Frequently Asked Questions

What form of payment do you accept?

Visa, Master Card, Amex, Discover and Paypal



How many wears can I get out of Rich Girl Lashes?

With the proper care minks lashez can get up to 15-20 uses, faux lashes up to 10-12.



Can I cancel my order?

No due to the fact, we try to get orders sent out hastily.



Why was my order cancled?

Shipping and billing address must match.



How will my order be shipped?

All packages are shipped USPS.



Will I get a refund if my address is incorrect?

If you provided the wrong address during checkout a refund will not be granted.



What comes with Press Collection Press On's?

(Custom/Ready to order set) 12 Press on nails, prep-pack (1 nail glue, 1 nail clipper, 1 cuticle pusher, 1 mini nail file, 2 alcohol wipes 1 sheet/adhesive nail tabs). (Custom deluxe set) 20 Press on nails, prep-pack (1 nail glue, 1 nail clipper, 1 cuticle pusher, 1 mini nail file, 1 nail buffer, 2 alcohol wipes, 1 sheet/adhesive nail tabs. NOTE: 1 Prep-pack comes with each order placed. If you need more than one you may purchase adittional prep-pack(s) HERE.



How long does Press Collection Press On's last.

Press Collection Press On's are reusable and can normally last with glue up 2 weeks, adhesive tabs up to 1 week depending on application and what you do with your hands on a daily basis. Note the longevity depends on your application and the strength of your chosen adhesive. The longer length nails will not last as long as the shorter length nails due to the amount of free edge, so please bear that in mind if you're wanting to use them for daily use.



How long will it take to receive my order?

Most orders are shipped within 1-2 business days. Ready to ship Press Collection sets, 1-2 business days. Free sizing kits, next business day. Custom Press Collection Sets can sometimes take up to 14 business days. depending on the demand. Keep in mind each set is handmade, so to make sure that your press-on's are of the highest quality it may take a little time! Once shipped you will receive a email with tracking number attached.