Hi and Thank You for inquiring services with Rich Girl Nails. Please read over these Terms of Service carefully. See you soon XOXO
Appointment slots are opened ONCE A MONTH, 1 MONTH IN ADVANCE (the second Friday of each month) for booking.
SUBSCRIBE HERE for reminders and last min appointment alerts (check spam folder for email).
DEPOSITS: A $25 NON-REFUNDABLE & NON-TRANSFERABLE security fee is REQUIRED to book & will be applied to your balance.
So that there is a clear line of communication, be sure all contact (number and email) info is up to date, and that you BOOK SERVICES CORRECTLY when booking. You can only book appointments via online. If someone happens to cancel a appt, it will be bookable at the bottom of the appointment page. I do not hold spots. I also do not take same day appointments.
IF PAYING WITH CASH: I do not keep change so make sure to have a selective amount of cash to cover your bill. (selective means different range of smaller bills)
OTHER FORMS OF PAYMENT: For your convenience all major debit/credit cards, google and apple pay are accepted with a $3(+) convenience fee.
(I DO NOT ACCEPT CHECKS, ZELLE, PAYPAL, VENMO OR CASHAPP)
APPT CHANGES, CANCELLATIONS & NO SHOW'S: IF NEEDING TO RESCHEDULE or CANCEL, you may do so before the 24hr time frame expires by simply going to you conformation email. Appts are non-refundable, if cancelled you can opt for a GIFT CARD OR CREDIT TO USE TOWARDS FUTURE SERVICES WHICH WILL EXPIRE IN 60 DAYS NO CASH REFUNDS WILL BE GIVEN.
A 24 hour notice is required to reschedule (if appts are avlb) or cancel to prevent forfeiting deposit and or debiting of reaming service charges.
RESPECT MY BUSINESS AND REFRAIN FROM CONTACTING ME about making another appt, you will need to book again online if last min appts are avlb or ONCE BOOKING IS AVLB and yes be deposit ready... NO EXCEPTIONS.
A NO CALL NO SHOW FOR WHATEVER REASON is still a NO CALL NO SHOW. You are responsible for keeping track of your appt, so again... NO CALL NO SHOWS & APPTS CANCLED LESS THAN 24 HOURS NOTICE automatically forfeit their deposit and could be charged up to 70% of service selected, NO CALL NO SHOW's up to 100% of service selected, plus processing fee and will be removed from my client list upon my discretion. READ IT AGAIN... NO ONE IS EXEMPT!!!
-I have no problem working over another tech's work, however I can only guarantee my work with sets that I've applied and filled.
(FYI there is DEFINITELY a correction charge to fix any foundation imperfections)
-Prices are subject to change depending on length, growth, product used & condition of nails.
-Again book your service correctly. Upgrading to a full set when you booked a fill with out checking with me to see if that service can be accommodated at the time of your appt will be a extra $12 charge
-Running late is common, with that being said a simple text letting me know your in route will suffice. If your late more than 20 mins over an agreed time, your deposit will be forfeited and you will need to book again.
-I do not soak off or remove nails, come with all enhancements, pieces of acrylic, clear polish, gel polish etc. removed when needing a full set or overlay. IF NOT COMPLETELY REMOVED A $10 REMOVAL FEE will be applied.
-I DON'T PROVIDE PEDI'S, SNS OR ANY KIND OF DIP ACRYLIC POWDER AT THE MOMENT.
-ALL CLIENTS ESPECIALLY NEW CLIENTS!!! Pleeeease meet me in the middle... Have some sort of idea of what you want including color(s). Feel free to upload pics similar to the nail styles you like & what you would like on your nails. Towards the end of the booking process is a picture uploading spot.
-Do not show up to your appointment before time.
-Have nothing of major importance before or after your appt. Most times appts are slightly behind (30 mins or less) in which I will try to notify you ahead. LUNCH BREAKS ARE NOT ADVISED. PLEASE DO NOT EXPECT TO SIT DIRECTLY IN THE SERVICE SEAT AT THE THE TIME OF YOUR APPT.
DURING CLASSIC, THANKSGIVING, TAX SEASON, CHRISTMAS, NEW YEAR... PRETTY MUCH ALL HOLIDAYS AND MAJOR EVENTS, THE WAIT TIME WILL BE LONGER THAN USUAL.
-CLOSED ON WEDNESDAY'S & MOST SATURDAY'S
This is a private setting absolutely no...
OR YOUR APPT WILL BE CANCELED AND DEPOSIT FORFEITED.
*IF YOU ARE A NEW CLIENT INSTRUCTIONS FOR LOCATION WILL BE IN YOUR REMINDER EMAIL (CHECK SPAM MAIL).
IF THERE IS A ISSUE OUTSIDE OF THESE TERMS CONTACT
*Allow up to 24-48 hours for to respond.